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Auckland's 24-Hour Mental Health Crisis Lines Offer District-Specific Support
Auckland residents can reach dedicated 24-hour lines and culturally focused services through listed local and national contacts.
How we reported this
Auckland's primary 24-hour mental health crisis line is 0800 800 717 operated by Auckland DHB. District-specific numbers include Waitemata at 09 822 8501, Middlemore at 09 261 3700, and North Shore at 09 486 8900.
Crisis Support Available Across Auckland Districts
These contacts connect callers directly to local mental health teams. Auckland DHB covers central areas while Waitemata, Middlemore and North Shore lines serve their respective districts. The numbers appear in official listings from Health NZ and Auckland Council resources.
National Helplines Offer Round-the-Clock Access
Free 24/7 national support operates via 1737 for calls or texts, Lifeline on 0800 543 354 or text 4357, Suicide Crisis Helpline on 0508 828 865, and Depression Helpline on 0800 111 757 or text 4202. These services supplement the Auckland-specific lines and remain available at any time.
Youth and Culturally Focused Options
Youthline provides 24/7 counselling and online chat for ages 5-18 on 0800 376 633 or text 234. What's Up offers support for ages 5-19 on 0800 942 8787. Culturally specific services include The Fono on 0800 366 648 for Pasifika communities and 0800 OLA LELEI on 0800 652 535 for Pacific communities on weekdays, plus Refugees as Survivors for migrant mental health support.
Health NZ and Auckland Council pages list these contacts as the verified routes for immediate help. Callers can use the district line closest to their location or the national numbers when preferred.
People seeking assistance should note the exact numbers for their area and keep them accessible. The listed services cover crisis response, youth needs and cultural support through the organisations named above.